Free domestic shipping is applied to all orders of $200 or more, including live sale orders.  
  •      Your order will be packed safe and secure with care from our Maryland location.
  •      Processing time varies by current workload. In most cases, items ship in 2-5 business days after payment. 


Please ensure that your address is accurately entered when providing payment. We cannot alter the shipping address once you have paid.
                 Once your order has been sent out, an email notification including tracking information will be sent to the email address provided period.

       Plumeria Gems is not responsible for delay issues caused by the shipping provider or any items scanned as delivered. No refunds unless items arrive damaged. Please email @ with your order number # and a photo along with your query, within 24 hours of you receiving your parcel.


     Refunds and store credits will be issued at the discretion of Plumeria Gems. All refunds are processed to original payment method.